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Message Waiting
70 Strata CIX IP5000-series Telephone UG 07/09
Message Waiting
Message Waiting is shown on the Msg button which will flash red when there are
messages waiting. The waiting message indicators can come from the voicemail
system or they can be internal messages sent from other extensions.
The messages from other extensions are notifications that someone has called your
extension and wants you to call them back.
An extension can receive up to three Message Waiting indications, one additional
indicator will always be reserved for the voicemail system.
Note If there are Phantom DN's (PhDN's) programmed on an extension, each PhDN
can receive up to three message waiting indicators.
Responding to a Lit Msg LED
1. Press Red flashing
Msg button. The telephone will dial the message source (the
voicemail or another extension). See Note below.
2. When call is finished, hang up and the message waiting indicator will be cleared.
3. If the Msg LED continues to flash, there are additional messages to check, repeat
steps 1-2.
Voicemail devices have a short delay in turning off the message waiting indicators.
To manually turn off the Msg LED, press your extension button, then enter #409.
Repeat this sequence until all the messages are cleared.
Notes
• If there is a + on the LCD, press the Next Soft Key to scroll through the messages
sent to that extension.
• To see who has sent you messages, or to retrieve the messages, press the flashing
Msg button.