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Strata CT Digital Telephone User Guide November 2001
Account Code Calls Features
Incoming Call Notification
Muted ringing while you are on a call indicates an incoming call. If another call comes in during the
first call, release, transfer, or place the call on hold, then answer the second call.
➤ Press
Release and Ans
...or hold down the hookswitch for about one second.
Account Code Calls
Entered before or after a call, Account Codes (i.e., Forced, Voluntary) can be used for a variety of
reasons including billing, tracking, and line restriction applications. Account Codes are recorded by
the system and can, along with the details of the calls, be printed on a Station Message Detail
Recording (SMDR) report.
Forced Account Codes (Verified/Non-Verified)
Some applications require you enter an Account Code, called a Forced Account Code, before dialling
a telephone number.
If the system is set for Verified Account Codes, station users must enter specific codes when entering
the Forced Account Code(s) or the call does not execute. Verified Account Codes are established in
system programming or by designated stations.
➤
To dial using a Forced Account Code Emergency Override of Forced Account Codes
You can bypass Forced Account Code requirements with three emergency numbers, including 999.
See your System Administrator for these numbers:
1)
999 2) 112 3) _______