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Samsung iDCS500 iDCS Keyset User Guide
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THINGS YOU SHOULD KNOW
YOUR iDCS500 SYSTEM
iDCS telephones are called “keyphones” or “keysets.” Your iDCS500 system
offers many automatic and programmable features to your keyset which you
need to become familiar with. Read this section carefully to provide yourself
with a good understanding of how your keyset operates.
There are two types of iDCS500 system, called ‘L’ and ‘M’ versions. Some
features provided by one version may be different, or may not be available, to
the other version. This guide tells you where this is the case.
YOUR KEYSET
Keysets have buttons or “keys” that are used to access or activate features
on your office phone system. The keys with paper designation strips are pro-
grammable keys. This means a key can be programmed for a specific func-
tion on your keyset, and the same key can be something different on another
keyset.
The iDCS 28D keyset has 28 programmable keys, the 18D keyset has 18,
and the 8D and 8S keysets have eight. All but the 8S keyset have a liquid
crystal display (LCD) for displaying call information, feature menus, and so
on. With an LCD, you have the option of using ‘soft keys’ to select features
as an alternative to using programmable keys. You can also use the display
to program your keyset for certain functions.
To see the layout for your keyset, refer to the appropriate layout diagram at
the end of this section. Ask the system administrator to have your most fre-
quently-used features assigned to programmable keys, and make sure that
these keys are labelled properly.
Lines from the telephone company are “C.O. lines.” Calls on these lines are
referred to as “outside calls.” Your keyset can have individual C.O. line
keys—called Direct Trunk Selection (DTS) keys—or lines may be assigned
to groups. When they are in a group, you access a line by dialling an access
code or pressing a route key. For example, you might dial ‘9’ or ‘0’ or press