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Dial by zero
After the Auto-Attendant answers the call and plays the greeting it will prompt “If you
known the extension of the person you are trying to reach, please dial it now” and wait
your input of the extension number. If there is no input , the unit will prompt “For dial
by Name directory, press 4.”Then the unit will prompt "For dial by Zero directory,
press 0". The user can input "0" to transfer the call to the operator, wait the manual
help or record the message in the GDM mailbox.
Recording Auto Attendant Greetings
Greeting and Auxiliary Greeting.
NOTE: For help recording the greetings please see the Auto Attendant setting section.
Display Messages
The following special messages indicate the status of a message or the unit:
00 TOTAL CALLS The Caller ID memory log is empty.
UNKNOWN CALLER The incoming call does not have Caller ID service or
their service area is not linked to yours. If UNKNOWN
CALLER appears along with a calling number, the name
information for that number was not available.
BLOCKED CALL The caller is registered as “Private Number” and their
Caller ID information is withheld.
INCOMPLETE DATA Caller information has been interrupted or corrupted
during transmission.
NO DATA No Caller ID signal has been detected or Caller ID
service has not been activated.
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Cordless Phone Option
It is possible to enhance your phone to a cordless feature with the additional purchase of
the H5801 accessory handset.
Troubleshooting Guide
No dial tone
• Check or repeat installation steps:
• Make sure the telephone line cords are connected to the IPBX and the wall jack. Make