RCA 25825 Telephone User Manual


 
Clear All Memories
1. Press the Menu softkey while in standby mode.
2. Use the VOL (+ or -) buttons to scroll up or down to PHONE OPTIONS.
3. Press the Select softkey.
4. Use the VOL (+ or -) buttons to scroll up or down to CLEAR ALL MEMORIES.
5. Press the Select softkey.
6. Use the VOL (+ or -) buttons to scroll up or down to Yes or No, No is the default.
NOTE: If you select YES, all the directory memories and direct access memories are cleared.
Auto Attendant Sequence for Callers
When Auto-Attendant is on, this phone automatically picks up a ringing line after the
pickup time, and plays the designated Auto-Attendant greeting. When a caller enters an
extension number after hearing the greeting, the Auto-Attendant transfers the call to
that extension. If the requested extension doesn’t pick up within the ring delay time, the
voicemail will pick up the call. If Auto-Attendant unit is in use, the call will be picked up
by the system voicemail automatically.If the caller does not enter an extension number
after hearing the message, the Auto-Attendant waits about 5 seconds and replays the
ATTENDANT OGA (outgoing announcement) for the caller.
NOTE: The Auto-Attendant prompt can guide the user to the correct menu.
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Dial by name
After the Auto-Attendant answers the call and plays the greeting it will prompt “If you
NOTE: If no enter after the 3rd Attendant OGA play back, the call will transfer to the
Operator unit automatically.
known the extension of the person you are trying to reach, please dial it now” and wait
your input of the extension number.
If there is no input , the unit will prompt “For dial by Name directory, press
4.” If the user presses “4” the unit will enter dial by name function.
Callers will hear all matching extension names and press the corresponding key to call.
Callers will be guided through the system with the help of automated recordings.
In the event a valid extension entry is not entered, callers will be informed that a match
was not found and prompted to re-enter another extension name.