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NEW CALL: Call has not been reviewed.
NO NUMBER: No Caller Number was received.
NO NAME: No Caller Name was received.
NO DATA: No Caller ID information was received.
BLOCKED CALL: The person is calling from a number that has been blocked
from transmission.
BLOCKED NAME: The person’s name is blocked from transmission.
BLOCKED NUMBER: The person is calling from a number that has been
blocked from transmission.
UNKNOWN CALLER/ The incoming call is from an area not serviced by
NAME/NUMBER: Caller ID or the information was not sent.
Troubleshooting Guide
Telephone Solutions
No dial tone
• Check and repeat installation steps:
Ensure the base power cord is connected to a working outlet.
Ensure the telephone line cord is connected to the base and the wall jack .
• Connect another phone to the same jack; if there is still no dial tone, the problem
might be your wiring or local service.
• The cordless handset may be out of range of the base. Move closer to the base.
• Ensure the battery is properly charged (14 hours).
• Ensure the battery pack installed correctly.
• Did the handset beep when you pressed the TALK button? The battery may need to be
charged.
Dial tone is OK, but can’t dial out
• Make sure the type of phone service you are subscribed to is TONE. This handset is
TONE only.
Handset does not ring
• Make sure the handset ringer is set to on.
• The cordless handset may be out of range. Move closer to the base.
• Check for dial tone. If no dial tone is heard, see No dial tone above.
You experience static, noise, or fading in and out
Other Information