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Table of Contents
Getting Started with Polycom CMA Desktop .................................................................................................................. 1
Welcome to Polycom CMA Desktop ........................................................................................................................... 1
Starting Polycom CMA Desktop ................................................................................................................................. 1
First Steps with Polycom CMA Desktop ..................................................................................................................... 1
Calling and Answering ................................................................................................................................................... 3
Placing a Call .............................................................................................................................................................. 3
Ending a Call .............................................................................................................................................................. 4
Seeing Who's Available .............................................................................................................................................. 4
Availability for calls ............................................................................................................................................... 4
Availability to chat ................................................................................................................................................. 5
Examples .............................................................................................................................................................. 5
Participating in a Multipoint Call .................................................................................................................................. 5
Entering a Virtual Meeting Room Password, Extension, or Meeting Number ............................................................. 6
Controlling the Far-End Camera ................................................................................................................................. 6
Using the Contacts, Directory, and Recent Calls Lists ................................................................................................... 8
Managing Your Contacts ............................................................................................................................................ 8
Using Groups to Organize Contacts ........................................................................................................................... 9
Using the Directory ................................................................................................................................................... 10
Viewing Your Recent Calls ....................................................................................................................................... 11
About your Recent Calls ..................................................................................................................................... 11
Searching for a Contact ............................................................................................................................................ 12
Seeing Details About a Contact ................................................................................................................................ 12
Working with Content ................................................................................................................................................... 14
Showing the Desktop ................................................................................................................................................ 14
Viewing Content ....................................................................................................................................................... 14
Customizing Your Polycom CMA Desktop Environment .............................................................................................. 16
Showing Others Your Availability .............................................................................................................................. 16
Customizing Chat and Call Windows ........................................................................................................................ 16
Showing and Hiding the PIP ..................................................................................................................................... 16
Viewing Full-Screen Video ....................................................................................................................................... 17
Hiding and Showing Your Video Preview Window .................................................................................................... 17
Customizing the Enter Key ....................................................................................................................................... 18
Setting Up Your Camera, Audio, and Network ............................................................................................................. 19
Choosing a Camera .................................................................................................................................................. 19
Specifying Camera Preferences ............................................................................................................................... 19
Specifying Audio Preferences................................................................................................................................... 20
Specifying Your Network Preferences ...................................................................................................................... 20
Solving Problems ......................................................................................................................................................... 22