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13 General Information
13.1 Troubleshooting
The handset freezes.
Remove and replace battery pack. Press left softkey to turn on the ha
ndset.
The handset does not ring.
Check whether
Silent mode is turned On.
The handset cannot find a system ID at
Create Login.
Check whether the system is set to allow subscriptions.
The
handset cannot subscribe even if system ID has been found.
Check if Authentication Code is necessary.
Not possible to turn o
n the handset.
Check if battery is connected. If yes, charge the battery.
The hand
set turn off when receiving a call and going off-hook.
Charge the battery. If still a problem change the battery as it might be defective.
13.2 Information
13.2.1 Error information
Improper function of the handset might be related to the infrastructure to which the
handset is connected to.
Before declaring a handset for repair be sure that the main system is operating prop-
erly.
Warranty
The handset is covered by a normal warranty solution, ex
cept the battery. The lifetime
of the battery depends on the general use of
the handset.
The handset is not covered by a general warranty if:
• The handset is exposed to water or metal dust.
• The handset is mistreated.
• The handset is exposed to unauthorized break-in.
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