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Subscriber’s Manual
41
5.4 Interview Mailbox
An interview mailbox is a mailbox
designed to ask questions to callers and
record their answers. If you have an
interview mailbox (not all subscribers do),
you can record up to 10 questions and set
the answer recording time individually for
each question from 1 to 60 seconds.
Your interview mailbox can be used, for
example, to allow callers to place orders
or request information from your
company. You can ask them to record
their names, address, and order or
request information, and then you can
note their information later while playing
back their messages. You can even ask
your System Administrator to create a
Custom Service, for example, to record
customer information for callers who call
after business hours when your staff have
already gone home for the day.
Recording Questions
1. Log in to your mailbox.
• See 2.1 Logging in to Your
Mailbox if necessary.
2.
3. to change (record or re-
record) this question, then
continue from step 4.
to skip to the next question,
then repeat this step.
to skip to the previous
question, then repeat this step.
to select a specific question.
• Enter the question number and
[#], then repeat this step.
4. Record the question.
5. to end recording.
6. to accept.
7. Continue from step 3, or go on-
hook if finished.
Changing Answer Lengths
1. Log in to your mailbox.
• See 2.1 Logging in to Your
Mailbox if necessary.
2.
3. to change the answer length,
then continue from step 4.
to skip to the next question,
then repeat this step.
to skip to the previous
question, then repeat this step.
to select a specific question.
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