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Problem Possible cause(s) Solution(s)
The battery icon
is
not scrolling when the
handset is placed on
the base.
1. Bad battery contact.
2. Dirty contact.
3. Battery is fully charged
1. Move the handset slightly.
2. Clean the battery contact with a dry cloth.
3. Its ne to leave on the base when fully charged.
A phonebook entry
cannot be stored.
The phonebook is full. Delete any unused entries to free memory.
Answering machine
does not record
messages.
1. The answer machine may be turned off.
2. The memory may be full.
3. Answer mode may be set to ANSWER ONLY.
1. Switch the answering machine on.
2. Delete some messages.
3. Change the mode to ANSWER & REC.
Cannot access
messages remotely.
1. Remote access may be switched off.
2. Wrong PIN is entered.
1. Switch Remote access on.
2. Enter the PIN once again.
Cannot record
outgoing message.
1. The memory may be full. 1. Delete messages.
Answering machine
stops recording
part way through a
message.
1. The memory may be full.
2. The maximum message length is more than 3
minutes.
1. Delete messages.
NOTE
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after
15 minutes.
Alternatively please contact Customer Service on 1300 889 785.