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When you are the caller
When you are calling another person’s CallPilot mailbox, you can use many of the
messaging commands described in this guide. You can also tell callers from outside
your organization how to use these commands. Here are some convenient and time-
saving tips.
Interrupting greetings
While you are listening to a person’s greeting, you can stop the greeting at any time by
pressing # and then recording your message. This saves time when you call the same
person frequently and don’t need to hear the greeting.
If you call a person who has recorded a temporary absence greeting, you hear a
warning when you try to stop the greeting. This allows you to continue listening if you
want to, or to start recording.
Connecting to the custom operator
While you are listening to a person’s greeting, you can press 0 to transfer to the custom
operator number assigned for that mailbox.
Thru-Dialing to another number
You may be able to transfer to another person in the same organization by pressing 0,
followed immediately by the person’s extension number. See Thru-dialing, page 22.
You may be able to use name dialing if you don’t know the extension number. Ask your
administrator if these options are available to you.
Editing your recorded messages
When you record a message to leave in another person’s mailbox, you can play it,
delete it, or rerecord it just as you do when you compose a message in CallPilot. Use
the commands described in Checking and editing your message, page 19.
Adding options to your recorded messages
When you record a message to leave in another person’s mailbox, you can add options
such as Urgent and Private just as you do when you compose a message in CallPilot.
Use the commands described in Adding message options, page 20.
To log in after leaving a message
After you have left a message in another person’s mailbox, you may be able to log in
again to your CallPilot mailbox without hanging up. This is useful if you are using a pay
phone or a credit card. Ask your administrator if this option is available.
To log in after leaving a message in another person’s mailbox, press # then 8 1, and
follow the usual steps for logging in.