Nortel Networks Voice Mail Answering Machine User Manual


 
10
Assigning a custom operator
You can offer your callers the option of leaving a message or speaking to one of your
assistants or colleagues. In your greeting, tell callers to press zero if they wish to speak
to this person in your absence. The custom operator number is the number your callers
reach when they press zero. Ask your administrator if this feature is available to you.
To review and assign your custom operator number
1 While logged in to your mailbox, press 8 0 for mailbox options, then 1 to review
the custom operator number.
A prompt tells you the current custom operator number.
2 Enter the new custom operator number.
Blocking messages
You can temporarily prevent your callers from leaving messages in your mailbox. You
can choose to transfer callers to an operator, or disconnect them. As a courtesy to your
callers while message blocking is turned on, you should record a temporary greeting
that provides details of your absence and tells callers what to do. Ask your administrator
if message blocking is available to you.
To block your messages and set options
1 Press 8 0 for mailbox options, then 7 for message blocking.
2 Turn message blocking on or off:
To turn message blocking on at all times, press 1.
To turn message blocking off, press 2.
To block your messages only when a temporary greeting is in effect, press 3.
3 To allow callers to speak to the custom operator you assigned, press 1.
Or, to have callers disconnected after your greeting, press 2.
Turning Autologin on or off
Ask your administrator if Autologin is available to you. See To log in using Autologin,
page 7.
1 While logged in to your mailbox, press 8 0 for mailbox options, then 4 for
Autologin.
2 Press 1 to turn Autologin on, or press 2 to turn it off.
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0 1
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0 4