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Virtual Office logout
Troubleshoot Virtual Office
When you use Virtual Office, error messages can display on-screen.
Table 5 lists error messages and actions to correct the causes.
1. Tap the Services soft key.
2. Press the Up/Down navigation keys to
scroll and highlight Virtual Office
Logout.
3. Tap the Select soft key.
Table 5: Troubleshoot Virtual Office (Part 1 of 3)
Displayed Message Probable Cause Actions
Busy, try again Remote IP Phone is
active (not idle).
Wait for remote
IP Phone to become
idle and try again.
ACD is logged in. Log out of ACD
IP Phone before
initiating Virtual
Office from another
IP Phone.
Make-Set-Busy is
inactive on ACD
IP Phone.
Set Make-Set-Busy
active on ACD
IP Phone.