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10 How to get help
Getting help from a specialist by using an Express Routing Code
To access some Nortel Technical Solutions Centers, you can use an Express
Routing Code (ERC) to quickly route your call to a specialist in your Nortel
product or service. To locate the ERC for your product or service, go to:
www.nortel.com/erc
Getting help through a Nortel distributor or reseller
If you purchased a service contract for your Nortel product from a distributor
or author ized reseller, contact the technical support staff for that distributor
or reseller.
Multimedia Communications Server 5100
IP Phone 1535 Installation and Configuration
NN43160-103 01.02 Standard
Release 3.5 20 November 2006
Copyright © 2006, Nortel Networks Nortel Networks Confidential
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