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N-TeliWeb 4.0
20 N-TeliWeb 4.0 User Guide
Troubleshooting
If a web caller cannot connect, and an error message displays, the cause
may be one of the following:
Error Message Cause
Server connection failed.
Please try again later
• NCS Serv IP address is not correct
• NCS Serv is not running
• Firewall is not open
Option Pack is not installed.
Please try again later.
• NCS Serv does not have Center 4.0
Option Pack License.
No more available sessions.
Please try again later.
• All session licenses are used or there
are no session licenses at all.