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N-TeliWeb 4.0
8
N-TeliWeb
4.0 User Guide
5. If the call goes to an N-TeliAgent user, the Caller Data window shows
the Form Data and URL history.
Figure 7. Caller Data window in N-TeliAgent
6. From this point, in addition to voice communication, the agent can
push and share web pages with the caller. For procedures, refer to
Chapter 4, "Using Center as a Workgroup Member," in the
Center 4.0
User Guide
.