Configuring Auto Attendant for Scenario 2
N-TeliWeb 4.0 User Guide 17
N-TeliWeb
4. Select 1-get digits (next level).
Figure 16. Auto Attendant configuration - level 2
5. Make the following entries, and click Apply.
• Type an Item Name, if desired (CUSTOMER ID).
• Check Push URL, and type the path to the page you want to display
(e.g., sales_cid.htm.)
• Select Adv.-Collect Digits from the Actions dropdown list.
• Set the Min. and Max. Lengths for digits that the caller must enter.
• Adjust the WebCall Response Timeout to give the web caller
enough time to provide all meaningful information.