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Scenario 2—Caller Data from Auto Attendant
N-TeliWeb
4.0 User Guide
11
N-TeliWeb
3. The web caller enters the required information, then clicks the Submit
button. The WebCall window (webcall.htm) appears.
Figure 9. The WebCall window with DialPad visible
If NetMeeting is not installed on the caller’s computer (or
it’s not configured correctly), an error message displays.
4. Once NetMeeting successfully connects to a VoIP port, the web caller
sees the Customer Support page, and hears a prompt requesting the
selection of Sales or Tech support.
The
DialPad is visible
to allow the web caller to close the
Auto Attendant windows and dial a number directly, if so
desired.