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N-TeliWeb 4.0
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N-TeliWeb
4.0 User Guide
Scenario 2—Caller Data from Auto Attendant
The following scenario, based on contact.htm, exemplifies a customized
implementation of N-TeliWeb.
1. A web caller browses the company web site and has a question
regarding some product information.
2. The web caller clicks the "contact us" link on the web page. The
Customer Information page (contact.htm) opens.
Figure 8. Contact.htm page