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Subattendant User Guide for the Mitel 5340 IP Phone
To cancel an Advisory Message:
1. Press the key you have programmed as Superkey.
2. Press the Stations softkey.
3. Dial the extension number.
4. Press the Advisory Msg softkey. The currently displayed message appears on your display.
5. Press the Turn Msg Off softkey.
Setting Up Call Forwarding on an Extension
You can set up and cancel Call Forwarding on behalf of an extension. You can also check the extension
to determine its Call Forwarding status.
Depending on the programming of the other extension, two types of Call Forwarding may be available:
Regular and Split. Split Call Forwarding allows you to redirect internal and external calls to different
destinations (extensions). Regular Call Forwarding allows you to redirect all calls to the same destination.
To check the Call Forwarding status of an extension:
1. Press the key you have programmed as Superkey.
2. Press the Stations softkey.
3. Dial the extension number.
4. Press the Forwarding softkey. The display shows the current Call Forwarding status for that
extension, if programmed. If not programmed, the display indicates the available Call Forwarding
types.
5. Continue with programming as described in the next two sections or press Superkey to exit.
To program or change Call Forwarding on an extension:
1. Check the Call Forwarding status of the extension.
2. Press the Change softkey.
3. Press the appropriate softkey for the required type of Call Forwarding.
4. Press either the Internal or External softkey.
5. Enter the number of the extension to which you want to forward calls.
6. Do one of the following:
• Press Save/On to save your programming and turn on forwarding.
• Press Save/Off to save your programming and leave forwarding off.
7. Continue programming other types of Call Forward or press Superkey to exit programming mode.
To turn Call Forwarding on or off once programmed (if available):
1. Press the key you have programmed as Superkey.
2. Press More until Forwarding appears, and then press Forwarding.
3. Press Next or Previous until the type of Call Forward you want to turn on/off appears.
4. Press Turn FWD On or Turn FWD Off.
5. Press Superkey.
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