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Subattendant User Guide for the Mitel 5340 IP Phone
Introduction
If your Mitel 5340 IP Phone has been programmed to provide Enhanced Subattendant features, then the
features in this guide are available to you. These features are provided in addition to those already
available on your telephone.
As a Subattendant, you can perform functions for other extension users. These functions include
programming Call Forwarding, Advisory Messages, and Do Not Disturb.
Additional features are also available for use in hotel/motel environments. These include displaying and
changing room occupancy status and condition; and setting wake-up calls.
As a Subattendant set, your 5340 IP Phone can have up to six Line Keys programmed as Listed Directory
Number (LDN) keys. Up to six Line keys can be programmed as Hold Position keys. One Line Key is
usually programmed as a Recall key.
Note: Some features require the use of the Superkey function. Superkey should be programmed to a key
for more convenient access. For key programming instructions, see the 5340 IP Phone User Guide
available on the Mitel Documentation web site at www.mitel.com.
Subattendant Functions
Using the LDN Keys
The LDN keys act as call queuing indicators. Unlike Line Keys, you can’t use them for placing calls or
having conversations. When you answer an LDN call, the call is automatically connected to your Prime or
Intercom Line.
To answer LDN calls on a first-come, first-served basis:
• Do one of the following:
• Lift the handset for a private conversation.
• Press
(SPEAKER) for a handsfree conversation.
To selectively answer LDN calls:
• Press the LDN key of the desired call. The call is connected to your Prime line.
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