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Subattendant User Guide for the Mitel 5340 IP Phone
Using Paged Hold Access
If your system has paging equipment, you can place an incoming call on hold, page the called party, and
then announce the digits the person needs to dial to pick up the call.
There are three ways to page:
• Dial a code to page specific zones (if set up).
• Press the Page softkey to page all zones.
• Press the Hold Position key used to place the call on hold twice in quick succession. By using
this method you can page either over the paging equipment (all zones) or over the speakers in
the telephones. System programming determines which type of paging you can do.
To page someone to pick up a call on hold at your telephone:
1. Place the incoming call on hold using a free Hold Position key.
2. Do one of the following:
• Press the Page softkey.
• Dial the ”Paging Access to Specific Zones“ access code, followed by the number (1-9) of the
desired paging zone.
3. Press the same Hold Position a second time.
4. Page the party and tell the person to dial the digits shown on our your display to pick up the call.
If the person is unable to pick up the call, your telephone is automatically recalled.
Handling Recalls
Calls you handle that go unanswered or that are left on hold too long recall your 5340 IP Phone. Recalls
are automatically connected to your Prime line, except when you use the Recall key to answer them.
To answer a recall, do one of the following:
• Lift the handset for a private conversation.
• Press
(SPEAKER) for a handsfree conversation.
• Press Recall to avoid recalls tying up your Prime line.
Setting Up Advisory Messages on an Extension
You can read another extension’s currently displayed advisory message, or choose one for display on the
telephone, or program one for display.
To set up an Advisory Message:
1. Press the key you have programmed as Superkey.
2. Press the Stations softkey.
3. Dial extension number.
4. Press the Advisory Msg softkey.
5. Find the desired message using the Next Msg, Previous Msg and/or Show Msg No. softkeys.
6. Press the Turn Msg On softkey.
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