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Subattendant User Guide for the Mitel 5340 IP Phone
Displaying and Changing Room Data
Room data includes occupancy and condition status (Vacant/Clean, Vacant/Dirty, Out of Service, etc.),
outgoing call restrictions, and the status of Message Waiting, Do Not Disturb, wake-up calls, and other
guest services.
To display or change room information:
1. Press the Guest Room key.
2. Dial the room number (not necessary if you are already on a call to the room) and press the
Status softkey. The display changes to show the status of the room extension on the third line.
3. Do one of the following:
• Press the Status softkey to change the status (Vacant, Occupied, etc.) or condition (Clean,
Dirty, Out of Service, etc.) of the room. Use the More softkey on the Status page to display
additional conditions
.
OR
• Press the O/G Rest softkey to change the room’s outgoing call privileges (Local, Long
Distance, Internal). Note: you will see
either the Status key or the O/G Rest key, not both,
depending on system programming.
OR
• Press the More softkey to access options for displaying/changing Message Waiting data. See
Reading/Clearing Message Waiting and Register on page
12.
4. Press the
(CANCEL) key at any time to return to Guest Room main menu.
Displaying a List and Count of Rooms by Occupancy and Status
You can request a list and a count of rooms by occupancy and status—for example, vacant and clean
rooms or rooms with maids in them. The system responds by displaying the room numbers and the total
number of rooms matching your selection.
To display a list and count of rooms by occupancy and status:
1. Press the Guest Room key from an idle set.
2. Press the Status softkey.
3. Press the softkey that corresponds to the occupancy and status conditions you want (for
example, Vacant/Clean, Vacant/Dirty, Occupied/Clean, etc.) Use the More softkey to display
additional conditions. The first three rooms matching your selection will display on the second
line. Use the More softkey to display the next three rooms.
Call Blocking
Call Blocking prevents guests from placing calls to other rooms.
To activate or deactivate Call Blocking:
• Press the key programmed as Call Block. Call blocking is in effect when the Call Block key is lit.
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