Mitel 5235 IP Phone Telephone User Manual


 
Call Handling
To talk to this party, wait until the connection is established, speak to the party,
press
(TRANS/CONF) or press TRANSFR and then hang up. This is an
Attended Call Transfer.
To transfer the call without speaking to this party, immediately press
(TRANS/CONF) or press TRANSFR and then hang up. The held call will be
transferred to the call in progress. This is an Unattended Call Transfer.
To cancel the transfer, press (CANCEL). You are returned to the held call.
Transfer a Call to a Third Party Already on Hold
1. While on a call, press (TRANS/CONF). The call is put on hold.
2. Press the
Line key of the call on hold, and then press (TRANS/CONF).
3. Hang up.
Conference Call (Three-Way)
When two parties are connected on a call, either of those parties can originate a three-
way conference by adding a third party to the call in progress. Once three parties are
connected, no more parties can be added to that call.
A party can be involved in more than one three-way conference call at a time, but the
calls cannot be merged. For example, A and B are on a call. A adds C to create three-
way conference call ABC. B adds D to the call with A to make conference call ABD. ABC
and ABD remain separate– D is not added to conference call ABC.
Note: During a conference call, any party can perform a call transfer when one line on
the phone that initiated the conference call is not in use. For call transfer
information, see
Call Transfer on page 18.
Add a Third Party to a Call in Progress
1. Press (TRANS/CONF). The current call is put on hold.
2. Press a free
Line key, and then do one of the following:
Dial the number.
Press a Speed Dial key.
Press REDIAL.
3. Press DIAL.
4. When the new party answers, press the CONF softkey. The call put on hold in step
1 is connected to the call in progress.
Note: If the new party does not answer, press (CANCEL) twice to return to the held
party.
Add a Party On Hold to a Call in Progress
1. Press (TRANS/CONF). The current call is put on hold.
2. Press the
Line key of the party already on hold.
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