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ACD AGENT/SUPERVISOR GUIDE FOR THE
MIVOICE 5224/5324 IP PHONES
Tips for Your Comfort and Safety
Don't cradle the handset!
Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you
cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it
more comfortable to use a headset. See the section on headset usage in this guide for more
information.
Protect your hearing
Your phone has a control for adjusting the volume of the handset receiver or headset. Because
continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a
moderate level.
Adjust the viewing angle
The stand built into your phone tilts to give you a better view of the keys.
To tilt your telephone for better viewing:
1.
Turn the phone so that the front
faces away from you.
2. Hold the base unit firmly and press
the release tabs on the sides of
the stand to detach the base unit.
3. Hinge the hooks of the base unit
into the notches on the back of the
phone and snap into place as
follows:
a. For a high-angle mount, hinge
the two lower hooks into the
bottom set of notches and
snap the two upper hooks into
the middle set of notches.
b. For a low-angle mount, hinge
the two lower hooks into the
middle
set of notches and snap the
two upper hooks into the top
set of notches.
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