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MITEL MIVOICE BUSINESS
About Your Phone
The MiVoice 5224 and 5324 IP Phones are full-feature, dual port, dual mode telephones that
provide voice communication over an IP network. Each features a back-lit liquid crystal display
(LCD) screen, display-assisted access to features, on-hook dialing and off-hook voice announce
with handsfree answerback, and a large ring/message indicator. The 5224 and 5324 IP Phones
provide 24 program-mable keys for one-touch feature access. Both phones provide ten fixed
feature keys for convenient access to features such as Conferencing, Redial, and many
customizable user settings. These IP phones support Mitel Call Control (MiNet) protocols and
session initiated protocols (SIP). The 5224 and 5324 IP Phones also support modules such as
the Line Interface Module, 5310 IP Conference Unit, and the 12 and 48 Button Programmable
Key Modules. The 5224 and 5324 IP Phones can be used as ACD Agent Phones or Teleworker
phones.
The personal key on the bottom right is always your Prime Line; the remaining personal keys can
be programmed as:
Feature keys (for example, Swap). You can program feature keys from your phone, or using
the Desktop Tool. Your administrator can also program feature keys.
Speed Call keys. You can program speed call keys from your phone, or using the Desktop
Tool.
Line Appearances. Only the administrator can program line appearances.
Note: For more information on the Desktop Tool, talk to your system administrator.
Figure 1: 5224/5324 IP Phone
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