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■ 1) prime-time internal, 2) prime-time external, and 3) out-of-hours calls
■ 1) prime-time busy, 2) prime-time no answer, and 3) out-of-hours calls
The first step is to define the types of calls you want to differentiate; then move
on to changing call type definitions and assigning greetings to call types.
Call Types
Defining Call Types (the first time)
1. Press from the Activity Menu.
2. Press one of the following:
3. Press one of the following:
Internal Those from callers at your business location.
External Those from outside your business location.
Busy Those that come in when you are using your telephone line(s).
No answer Those that come in when you do not answer.
Out-of-hours Those that come in after standard business hours—defined by
your system administrator.
(Weekend greetings must be activated manually—basic mode
only.)
Differentiate internal/external calls.
Differentiate busy/no answer calls.
Differentiate out-of-hours calls.
Make no distinction between prime time and out-of-hours calls.
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