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Composing a Single Voice-fax Extension
Greeting
Fax messaging is a new capability and many callers will be unfamiliar with it at
first. Callers will find it helpful if you record a greeting that briefly instructs them
about your fax messaging.
Explain
how to transmit
a fax:
“This is Richard Hyatt at Gobels & Nixon. I’m away from my desk; please
leave a message at the tone. If you want to include a fax with your
message, press
START on your fax machine when you finish speaking. If
you want to send
only
a fax, press START on your fax machine
now
.”
Composing a Greeting If You Have a
Personal Fax Extension
While it is a true mailbox, a personal fax extension also acts as a storage site to
reduce the memory limits of a single voice-fax extension for users who receive
many faxes.
Callers
cannot address
voice
messages
to your personal fax extension.
■ A personal fax extension stores faxes only. If you have a personal fax
extension, the system automatically sends faxes to this extension.
■ Fax messages addressed to your fax extension do not ring your
telephone.
■ Fax messages addressed to your fax extension do trigger your
message light.
■ Like voice-mail headers and voice messages, fax headers addressed to
your personal fax extension are stored in your primary mailbox.
■ In the case of a voice-fax message, a caller must address the message
(both fax and voice) to your primary mailbox.