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Alarms
68 Issue 1 July 1997
2. Verify that the shadow mailbox belongs to a community that cannot
receive messages.
NOTE:
The sending restrictions must be identical on all machines in the
I
NTUITY AUDIX network. Check the sending restrictions on all
machines.
See
Lucent I
NTUITY
Messaging Solutions Release 4 Administration,
585-310-564 for more detailed procedures.
Event ID: ELA-shadow07
Description: Shadow mailbox space gridlock caused no ELA service for
longer than number hours.
Repair Procedure:
See the procedure for SHADOW Resource Type, "Alarm Code: 6" on page 6-64.
Event ID: ELA-delivts05
Description:
Number
minutes with session resources unavailable for
delivery trusted server.
The trusted server that delivers ELA messages cannot access
AUDIX. The message shows the amount of elapsed time (in 30
minute increments) since ELA has stopped providing service.
When the time elapsed exceeds the value in the Minutes of
Inactivity Before Alarm: field on the Trusted-Server Profile
screen, AUDIX generates a minor alarm (event ID: SERVER0900,
resource type SERVER, alarm code 900.)
Repair Procedure:
1. Open the System Parameters IMAPI-Options screen.
2. Is the value in the Simultaneous Sessions Available for
Trusted Server Access: field at least 2?
■ If yes, go to step 3.
■ If no, change the value.
3. Determine if the AUDIX server is so overloaded that it has no resources
available for ELA. Some questions to ask are:
■ How many trusted servers are on the network?
■ What are their activity cycles?