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GETTING STARTED
LEARNING MORE
67
INT4000 Cordless Telephone User Guide
Learning More
SECTION CONTENTS PAGE
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
What the Administrators Can Do for You . . . . . . . . . . . . . . . . . . . . . . .67
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Default Feature Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
INTRODUCTION
If you want to know more about your phone and voice mail system, this is the section
for you. With additional information and an FAQ, you should be able to find answers
to most of your questions.
WHAT THE ADMINISTRATORS CAN DO FOR YOU
The administrators are the people to whom you should turn if you have any problems
with your phone and/or voice mail. They have access to advanced programming fea-
tures and can reset certain settings associated with your phone.
The types of administrators that can help you with your phone/voice mail are as fol-
lows:
• System Administrator: Performs certain telephone system functions, including:
— Setting the date and time
— Programming System Speed-Dial numbers.
— Making database changes, such as programming usernames, toll restriction,
DND messages, and extension numbers.
• Voice Mail Administrator: Performs tasks associated with the voice mail sys-
tem, including:
— Recording a broadcast message that is sent to all mailboxes at once
— Performing mailbox maintenance (such as changing your password)
— Customizing voice mail prompts
NOTE: Because the telephone system is very flexible and programmable, the proce-
dures for using the features might vary slightly from the descriptions in this guide. If so,
your trainer or System Administrator can tell you how your system differs and how to
use the features.
If you are a System Administrator or if you need additional information not available
in this guide, refer to the Inter-Tel Axxess/Eclipse Administrator’s Guide (part no.
550.8001/560.8001).