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Axxess
®
Model 8620 Phone User Guide – Axxess IP Mode
Requesting
a callback 15
a reminder message 36
agent help 60
Responding to a Waiting Call 17
Responding to Agent Help 60
Retrieving Messages 27
Returning
feature buttons to default 51
phone to default 40
Ring Intercom Always 14
Ring Types 38
S
Saving Last Number Dialed 24
Saving Volume Levels 38
Screening Calls 55
Search Order 43
Secondary Language 40
Selecting a Message Order 27
Selecting a Ring Tone 38
Sending Calls to Voice Mail 20
Sending Messages 32
Setting
account codes 54
preferences 38
remote messaging 44
SMDR (Station Message Detail Recording) 54
Speaker 26
Speed Dialing 46
Standard Account Codes 54
Station Message 15
Station Speed Dial 46
System Administrator 66
System Hold 18
System Speed Dial 48
T
Timers 63
Transferring Back to the Primary Phone 53
Transferring Calls 20
U
Undeleting Messages 31
Using
account codes 51
defaults 11, 16, 34, 36
directories 55
do-not-disturb mode 34
feature buttons 51
group listen 26
headset 25
message button 27
record-a-call 49
secondary extension buttons 53
speaker and microphone 26
voice mail messages 29
V
Viewing Speed-Dial Numbers 48
Voice Mail 7
messages 15
options 41
Voice Mail Messages 29
canceling unheard messages 33
sending messages 32
undeleting messages 31
Voice Mailbox 7
Voice Processor 7
Volume Levels 38
W
Waiting Calls 17
What the Administrators Can Do for You 66
Working in Hunt Groups 61
Wrap-Up Timer 63
Z
Zones, Page 50