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FINDING YOUR WAY
7
Axxess
®
Model 8620 Phone User Guide – Axxess IP Mode
ABOUT VOICE MAIL
Voice mail is an application that is part of the Inter-Tel Voice Processor. With the
voice mail application, you and other callers can send and receive recorded messages
from any station, touchtone telephone, or other device on the phone system. To use
this and other features, each user is assigned a “voice mailbox,” which usually corre-
sponds to a valid extension number. You can, however, have an “unassociated” mail-
box that does not correspond to an extension. Unassociated mailboxes are typically
used for agents or other personnel who don’t have a permanent office.
With your voice mailbox, you can use personal or system greetings to let callers know
if you are out of town, on a call, etc. (see page 12). If a caller reaches your voice mail-
box, they can leave a message, hang up, or access an attendant.
In addition, the voice mail administrator can program the name for “group lists” of
mailboxes. With these lists, you can send a message to a group of people by entering
one number instead of everyone’s individual mailbox number.
NOTE: You cannot cancel unheard (unretrieved) messages that are sent using group
lists (see page 33).
SOFTWARE COMPATIBILITY
Your Model 8620 Phone is compatible with the following Inter-Tel software:
• Axxess system software V8.1 and later
• Unified Communicator
®
V2.1 and later
• CT Gateway V4.1 and later