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GETTING STARTED
15
Axxess
®
Model 8620 Phone User Guide – Axxess IP Mode
If there is no answer or if the phone is busy when you place an intercom call, you
can do any of the following:
• To leave a station message: Press and then hang up.
• To leave a voice mail message: Press and wait for the message center to
answer. (See page 27 for more message options.)
NOTE: This option is only available if the called phone has a voice mailbox.
• To camp onto a busy extension: Stay on the line and wait for the phone to become
available. Do not hang up. After the system timer expires, you hear music until
the phone is available.
NOTE: You cannot camp on to a phone if it is in DND mode.
• To request a callback (queue on to the phone): Press and hang up. When the
phone is available, your phone rings. (To cancel the queue request before the call-
back, press
.)
Receiving Intercom Calls
Your phone can receive both intercom and non-handsfree intercom calls. If the hands-
free feature is enabled on your phone, intercom calls are automatically answered.
Non-handsfree intercom calls (see page 14) override the handsfree option.
If your handsfree feature is disabled, or if you receive a non-handsfree intercom call,
you must pick up the handset or press a button to answer the call.
To enable or disable your phone’s handsfree answering feature:
With the handset in the cradle, dial
.
To receive an intercom call:
If the handsfree feature is enabled, the call is automatically answered.
If the handsfree feature is disabled, either press to answer, or lift the handset for pri-
vacy.
To receive a non-handsfree intercom call:
EITHER, Press or
to answer.
OR, Lift the handset for privacy.
NOTE: You must lift the handset if the caller has the Ring Intercom Always feature
(377) enabled.
To redirect a ringing call to another extension or to an outside number:
1. Press and dial .
2. Enter the extension or outside number to which you want to redirect the call. See
page 23 for more information.
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