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Axxess
®
Model 8500 Phone User Guide
Disabling
account codes 54
automatic call answer 40
background music 39
call forwarding 23
cascade levels 45
do-not-disturb 35
enhanced speakerphone 27
group listen feature 26
handsfree 14
hunt group calls 60
message envelope options 41
paging 50
record-a-call 49
time/date option 41
Disconnecting a Headset 25
Displaying Speed-Dial Assignments 48
Distributing Calls 60
Do-Not-Disturb 35
Dropping Out of a Conference 20
E
Emergency Calls 18
Enabling
account codes 54
automatic call answer 40
background music 39
call forwarding 23
cascade levels 45
do-not-disturb 35
enhanced speakerphone 27
group listen feature 26
handsfree 14
hunt group calls 60
message envelope options 41
paging 50
record-a-call 49
time/date options 41
Ending a Conference Call 20
Ending an ACD Hunt Group Call 62
Enhanced Speakerphone Mode 27
Entering Account Codes 54
Erasing Station Speed-Dial Numbers 48
Exiting a Conference Call 20
F
Fax Destination Number 43
Feature Button Functions 4
Feature Buttons 3
Features
agent help 59
do-not-disturb 35
group listen 26
handsfree 14
hold 19
last number dialed/saved 25
off-hook voice announce 15
record-a-call 49
redial 25
redirect calls 16
reminder messages 36
reverse transfer (call pick up) 22
ring intercom always 14
speed dialing 46
Forced Account Codes 54
Forwarding Calls 23
manual call forwarding 23
redirecting calls 24
Frequently Asked Questions (FAQs) 65
Full Mailbox 29
G
Generating a Hookflash 51
Green Lamps 6
Group Listen Using the Speaker 26
H
Handsfree Mode 6
Headset 25
Hold 19
Hunt Group Calls Enabled/Disabled 60
Hunt Groups 60
I
Individual Hold 19
Initializing Your Mailbox 11
Intercom Calls 14
K
Keymaps 39