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MODEL 6081-P pH/ORP SECTION 12.0
RETURN OF MATERIALS
SECTION 12.0
RETURN OF MATERIAL
12.1 GENERAL.
To expedite the repair and return of instruments, proper
communication between the customer and the factory
is important. Call 1-949-757-8500 or 1-800-854-8257
for a Return Materials Authorization (RMA) number.
12.2 WARRANTY REPAIR.
The following is the procedure for returning instru-
ments still under warranty:
1. Call Rosemount Analytical for authorization.
2. To verify warranty, supply the factory sales order
number or the original purchase order number. In
the case of individual parts or sub-assemblies, the
serial number on the unit must be supplied.
3. Carefully package the materials and enclose your
“Letter of Transmittal” (see Warranty). If possible,
pack the materials in the same manner as they
were received.
4. Send the package prepaid to:
Emerson Process Management
Liquid Division
2400 Barranca Parkway
Irvine, CA 92606
Attn: Factory Repair
RMA No. ____________
Mark the package: Returned for Repair
Model No. ____
12.3 NON-WARRANTY REPAIR.
The following is the procedure for returning for repair
instruments that are no longer under warranty:
1. Call Rosemount Analytical for authorization.
2. Supply the purchase order number, and make
sure to provide the name and telephone number
of the individual to be contacted should additional
information be needed.
NOTE
Consult the factory for additional informa-
tion regarding service or repair.
NOTE: REMOVE POWER MODULE
Prior to return shipping Model 6081, remove the power module and replace the transmitter
rear cover
DO NOT RETURN SHIP THE POWER MODULE to Rosemount Analytical. Keep them for
proper disposal as a hazardous material.