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2-12 Using the Basics
Chapter 2: Using the 24-Button Digital Phone
SBX IP 320 Phone User Guide
Making and Answering Calls
• Internal calls are also known as Intercom calls. These are calls that
originate or that you make to another station within your phone system.
• External calls are those that originate from or that you make to a source
outside your company’s phone system (for example, customers, vendors,
etc.).
Making Calls
Dial an Internal Call
1. Lift the handset.
OR
Press SPEAKER*.
OR
Begin dialing from the dialpad.
2. Dial the station number.
Dial an External Call
The following procedure provides the steps to manually dial a call. However,
you can also use this method using a speed dial number (see
“Speed Dialing”
on page 2-56 for details).
1. Lift the handset.
OR
Press SPEAKER*.
OR
Go to Step 2 below.
2. Dial the access code to get to an outside line.
NOTE: Outside line (CO) access codes "9" or "88XX". Contact your
System Administrator if you are unsure about what your
company access code is.
3. Dial the phone number.
* For details about using the speaker, (see next
page). For information about using a headset on
your phone, see page
2-15
(continued on next page)