DSUII Attendant User’s Guide
August, 03 Comdial 37
3.7 Executive Override
You can override a call in progress or a Do Not Disturb condition at
another telephone if the system installer has enabled the executive
override feature at your telephone. (If the feature is not enabled, an
error tone sounds and screen options remains displayed.) Conditions
for executive override are as follows:
Calling station has class of service that enables busy override.
Calling station is switched to override voice path.
When the calling party dials the override code, the called party
receives six tone bursts. The called party may respond and will be
heard by the calling station and outside party.
• To override an in-progress call at another telephone,
1. MAKE intercom call AND HEAR a busy signal.
2. DIAL *03 OR SELECT NEXT until you can SELECT OVER (all
parties will hear several tone bursts).
3. JOIN in-progress call.
• To override a Do Not Disturb condition at another
station,
1. SELECT OVER to disable the Do Not Disturb condition at the called
station.
2. SPEAK your announcement (if in voice-first mode) OR HEAR ring-
back tone (if in tone-first mode).
NOTE: This action disables DND condition at the other tele-
phone until DND is reset.