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DSUII Attendant User’s Guide
August, 03 Comdial 107
• If called station is busy, call is placed on hold and camped-on at
busy station. If camp-on is not answered within a transfer recall
timeout period, busy tone is given, followed by a DISD dial
tone.
• If called station is busy but is part of a hunt group, DISD call is
routed to idle station in hunt group, if available; otherwise, the
call is camped-on at dialed station. Hunt group is followed
when caller hears ringing but receives no answer.
• If an invalid extension number is dialed, an error tone is sounded
before DISD dial tone is returned (caller can redial). If mistake
in dialing is made, caller can dial S for new DISD dial tone.
• If extension number dialing is not completed within the
programmed dial time limit, call is routed to DISD assist station
if available; otherwise, the line is dropped.
8.12 Digital Voice Announcing (DVA)
Digital Voice Announcing (DVA) plays pre-recorded announcements
and messages during an in-progress call. The DVA stores the pre-
recorded messages in its memory for recall when needed.
You can store the customized messages into the DVA device in one of
two ways: by delivering them from the telephone handset at station
10 or 12 or by playing the contents of a professionally-supplied tape
recording into the DVA memory. (See your system installer for tape
recorder connection details.) The DVA provides up to four unique
messages. The total available message time is two minutes, and you
can divide this time as necessary among the four messages or use the
entire two minutes for one message if needed.
NOTE: The system will return the caller to DISD dial tone two
additional times and then drop the line.