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DSUII Attendant User’s Guide
August, 03 Comdial 123
APPENDIX D GLOSSARY
A
Account Code A group of numbers, up to 16 digits in length, entered
by station users during incoming or outgoing calls; the system uses
account codes to identify the calls by category, or special grouping,
for call accounting purposes.
All-Call Paging Paging through the intercoms of all stations in the
system.
Assist Button A button that you can program that will let you send a
message requesting assistance to the LCD of another telephone.
Attendant Also known as the operator; typically, the first person to
answer incoming calls and responsible for directing calls to the
proper person or department.
Automatic Callback System will ring a calling telephone when a
busy called telephone becomes idle.
Automatic Dialing (or Autodialing) Using programmable buttons to
store numbers for one- or two-button dialing.
Automatic Redialing Turning on a program that automatically
redials the last number dialed once a minute for 10 minutes.
Automatic Station Relocation Process by which the system auto-
matically recognizes particular stations if they are relocated to a dif-
ferent station port; the same class of service and station features are
provided the station at the new port.
B
Block Programming To eliminate the need to program each station
individually, programmers can assign features or functions to groups
of stations.