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Cisco VG202, Cisco VG202XM, Cisco VG204, and Cisco VG204XM Voice Gateways Software Configuration Guide
OL-16191-01
Chapter 4 Configuring Voice
Configuring Calls
Configuring Calls
• Call Transfer, page 4-11
• Call Waiting, page 4-12
• Three-Party Conferencing, page 4-12
• Caller ID, page 4-12
Call Transfer
The voice gateways blind-call transfer functionality allows the transfer of a call from the party you call
to a destination caller without and call commit from the original person called. For example, party A
(transferee) calls party B (transferor). The transferor wants to transfer the call to party C (transfer-target)
and uses hookflash (softkey transfer) to get a dial tone, and then dials party C’s number. When
CUCM/CUCME gets party C’s number, it transfers the party A call to party C without the need of
committment from party B.
The voice gateways consultation call transfer functionality allows happens after a call is established
between a transferor and transferee. The transferor wants to transfer the call to a transfer target by using
a softkey transfer by getting a dialtone then dialing the transfer-target’s phone number. When the call
between the transferor and transfer-target is established, the transferor hangs up the phone to commit the
transfer. The CUCM/CUCME connects the call between the transferee and the transfer-target.
SUMMARY STEPS
1. enable
2. configure terminal
3. dial-peer voice tags pots
4. service stcapp
5. port port-number
6. exit
DETAILED STEPS
Command or Action Purpose
Step 1
enable
Example:
VG# enable
Enters privileged EXEC mode.
Step 2
configure terminal
Example:
VG# configure terminal
Enters global configuration mode. You have entered
global configuration mode when the prompt changes to
VG(config)#.