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Basic Call Handling
Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) -29
Answering a Call
You can answer a call by lifting the handset, or you can use other options if they are available on your
phone.
If you want to... Then... For more information, see...
Answer with a headset Press , if unlit. Or, if is lit, press
Answer or (flashing).
Note The ringing line is automatically
selected. Ask your system
administrator about options to
always select the primary line.
If you are using a wireless headset, refer
to the wireless headset documentation.
Using a Handset, Headset,
and Speakerphone, page 56
Answer with the
speakerphone
Press , Answer, or (flashing).
Note The ringing line is automatically
selected. Ask your system
administrator about options to
always select the primary line.
Using a Handset, Headset,
and Speakerphone, page 56
Switch from a connected
call to answer a new call
Press Answer or, if the call is ringing on
a different line, press
(flashing).
Using Hold and Resume,
page 31
Answer using call waiting Press Answer. Using Hold and Resume,
page 31
Send a call to a voice
message system
Press iDivert. Sending a Call to a Voice
Message System, page 35
Auto-connect calls Use AutoAnswer. Using AutoAnswer, page 57
Retrieve a parked call on
another phone
Use Call Park or Directed Call Park. Storing and Retrieving Parked
Calls, page 45
Use your phone to answer
a call ringing elsewhere
Use Call Pickup. Picking Up a Redirected Call
on Your Phone, page 44