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An Overview of Your Phone
Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) -23
Accessing the Help System on Your Phone
Your phone provides a comprehensive online help system. Help topics appear on the touchscreen.
Understanding Feature Availability
Depending on your phone system configuration, features included in this Phone Guide might not be
available to you or might work differently on your phone. Contact your support desk or system
administrator for information about feature operation or availability.
You can access many features either by using a softkey or by pressing a line button. You can configure
some features but your system administrator controls most of them.
Here are some details about using softkeys and line buttons to access features:
If you want to... Then...
View the main menu Press on your phone and wait a few seconds for the menu to display.
Main menu topics include:
• About Your Cisco Unified IP Phone—Details about your phone
• How do I...?—Procedures for common phone tasks
• Calling Features—Descriptions and procedures for calling features
Learn about a softkey
or button
Press , then quickly press a softkey or button.
Learn about a menu item Press , then quickly press the menu item on the touchscreen. Or, press
twice quickly with the menu item highlighted.
Get help using Help Press . After a second or two, press again, or choose Help from
the main menu.
Feature Softkey Line Button Label and Icon
Call Back CallBack CallBack
Call Forward CFwdALL Forward All
Call Park Park Park
Call PickUp PickUp PickUp
Conference Confrn Conference
Conference List ConfList Conference List
Do Not Disturb DND Do Not Disturb
End Call EndCall End Call
Group Pickup GPickUp Group PickUp