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Basic Call Handling
Cisco Unified IP Phone 7970 Series Phone Guide for Cisco Unified Communications Manager 6.1(3) -25
Basic Call Handling
You can perform basic call-handling tasks using a range of features and services. Feature availability
can vary; see your system administrator for more information.
Placing a Call—Basic Options
Here are some easy ways to place a call on your Cisco Unified IP Phone.
Tips
• You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook
by lifting the handset, pressing the number on the touchscreen, or pressing Dial, , or .
• When you pre-dial, your phone tries to anticipate the number you are dialing by displaying
matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a
number displayed with Auto Dial, press the number, or scroll to it and go off-hook.
• If you make a mistake while dialing, press << to erase digits.
If you want to... Then...
For more information,
see...
Place a call using the handset Pick up the handset and enter a number. An Overview of Your
Phone, page 15
Place a call using the
speakerphone
Press and enter a number. Using a Handset,
Headset, and
Speakerphone, page 56
Place a call using a headset Press and enter a number. Or, if
is lit, press New Call and enter a number.
Using a Handset,
Headset, and
Speakerphone, page 56
Redial a number Press Redial to dial the last number, or
press the Navigation button (with the
phone idle) to see your Placed Calls.
Using Call Logs, page 60
Place a call while another call
is active (using the same line)
1. Press Hold.
2. Press New Call.
3. Enter a number.
Using Hold and Resume,
page 31
Dial from a call log 1. Choose > Missed Calls,
Received Calls, or Placed Calls.
2. Press the listing on the touchscreen.
Using Call Logs, page 60