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Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP)
OL-15498-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Privacy Prevents users who share a line from adding
themselves to a call and from viewing information
on their phone screens about the other user’s call.
For more information refer to Cisco
Unified
Communications Manager Features and
Services Guide “Barge and Privacy” chapter.
Quality Reporting
Tool (QRT)
Allows users to use the QRT softkey on a phone to
submit information about problem phone calls. QRT
can be configured for either of two user modes,
depending upon the amount of user interaction
desired with QRT.
For more information refer to:
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phones”
chapter.
• Cisco Unified Communications Manager
Features and Services Guide, “Quality
Report Tool” chapter.
Redial Allows users to call the most recently dialed phone
number by pressing a button.
Requires no configuration.
Ring setting Identifies ring type used for a line when a phone has
another active call.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Configuring
Directory Numbers” chapter.
• Cisco Unified Communications Manager
Features and Services Guide, “Custom
Phone Rings” chapter.
Services Allows you to use the Cisco Unified IP Phone
Services Configuration menu in Cisco
Unified
Communications Manager Administration
to define and maintain the list of phone services to
which users can subscribe.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Cisco Unified IP
Phone Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phone
Services” chapter.
Services URL
button
Allows users to access services from a
programmable button rather than by using the
Services menu on a phone.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Cisco Unified
IP
Phone Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phone
Services” chapter.
Shared line Allows a user to have multiple phones that share the
same phone number or allows a user to share a phone
number with a coworker.
For more information refer to Cisco Unified
Communications Manager System Guide, “Cisco
Unified IP Phones” chapter.
Speed-dialing Dials a specified number that has been previously
stored.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Cisco Unified IP
Phone Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phones”
chapter.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference