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Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) v
Listen to Voice Messages 50
Calling Features 51
Feature Buttons and Softkeys 51
Agent Greeting 52
Auto Answer 52
Auto Answer with Your Headset 52
Auto Answer with Your Speakerphone 52
Call Back 53
Set up a Call Back Notification 53
Call Forward All 53
Forward Calls on a Primary Line 54
Call Park 54
Park and Retrieve a Call Using Park 54
Park and Retrieve a Call Using Manual Directed Call Park 55
Call Pickup 55
Answer a Call Using Pickup 56
Answer a Call Using Group Pickup and a Group Pickup Number 56
Answer a Call Using Group Pickup and a Phone Number 56
Answer a Call Using Other Pickup 56
Call Waiting 57
Respond to a Call Waiting Notification 57
cBarge 57
Add Yourself to a Conference on a Shared Line 57
Codes 57
Place a Call Using a Client Matter Code 58
Place a Call Using a Forced Authorization Code 58
Conference 58
Add Another Party to Your Call to Create a Conference 58
Combine Calls Across Lines to Create a Conference 59
Swap Between Calls Before Completing a Conference 59
End a Conference 59
View Conference Participants 59
Remove Conference Participants 59