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Transfer
To send a call to another telephone:
1. With the call active (or with only one held call and no active calls), press the Transfer
button.
o The call is placed on hold.
o The Hold
icon is displayed.
{dial tone}
o The next available line activates.
2. Dial the number to which you want to transfer the call.
3. If you wish to wait for an answer and announce the call, remain on the line and announce the call.
Note: If the line is busy or if no one answers, return to the held call by pressing the Line/Feature button on which it is
being held.
4. Press the Transfer
button again.
o The call is sent to the extension or number you dialed.
o A two-second display message indicates the transfer is complete.
5. Hang up your handset.
Call Park
To park a call for retrieval from any extension:
Note: If Call Park has been assigned to your telephone, simply press Call Park then press Release; otherwise, follow the
instructions below.
1. Press Transfer.
{dial tone}
2. Dial the Call Park code *6.
{confirmation tone}
3. Press Transfer again.
o The call is parked.
4. Press Release.
To retrieve a call parked at any extension:
1. Dial the Answer Back code #6.
{dial tone}
2. Dial the extension number where the call is parked.
{confirmation tone}
Note: If you receive intercept tone, parked call has been disconnected or retrieved by someone else.
To return to a call parked at your extension:
1. Press Call Park.
or, Dial the Answer Back code #6 and then your extension number.
o You are connected to the call.
Call Pickup
To answer a call placed to your pickup group when your phone is idle:
Note: You can only use this feature if you and the called party have been assigned to the same pickup group by your system
manager.
1. Press Call Pickup.
or, Dial the Call Pickup code *7.
o You are connected to the ringing call.
To answer a new call while active on another:
1. Press Hold.
o The present call is put on hold.
o The green light flutters.
2. Press Call Pickup.
4610SW IP Telephone End User Guide | 12 | Page