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Using this Guide Introduction – Page 3
Introduction
Using this Guide
This guide covers the use of standard telephones on the INDeX telephone system
operating under Software Release 11.0. Your System Manager will be able to tell
which software release your INDeX is using. The term 'standard telephones' means
normal domestic telephones (and similar devices such as fax and answer
machines). For full details of the types of phone you can use and in which phone
sockets see "Telephone Features" on page 4.
What Features Can I Use?
This guide details all the features that the system supports for standard phones.
However, your phone may not be able to use all the features. Which it can use
depends on the phone's type and other settings.
Your phone may also have additional features provided by its manufacturer (e.g.
redial, stored numbers keys). This guide cannot cover those features, instead you
must refer to the phone manufacturer's information.
• Network Features:
Your phone system may be part of a network linking several sites. Where
possible, it treats network calls as internal calls and offers the same features.
However, this depends on the type of network link and type of system at the
other end of the link. Some links may be to non-INDeX telephone systems.
Further Help
In all instances, first seek help from your System Manager. They will seek further
assistance from your system's Maintainer if necessary.
System Manager on extension: .............................................
This guide is also available in several computer formats (e.g. Windows Help, Adobe
Acrobat). Contact your System Manager to obtain copies or download them from our
Internet site: http://support.avaya.com.
FT Mode Operation
Versions of INDeX software before Software Level 8.0 supported two modes of
operation, i.e. the sequences of key presses required for different features.
Level 8.0+ INDeX software supports only one mode of operation (equivalent to the
DT mode in previous INDeX software). Your System Manager will be able to tell
which software release your INDeX is using.
INDeX 11.0 Standard Telephone User's Guide Introduction – Page 3
38DHB0002UKHD Issue 1 (10/05/2004) Using this Guide