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Page 22 - Glossary
Glossary
ACA PIN Code
(Automatic Call Announcer) Equipment which plays
messages to callers waiting to be answered.
The system stores up to 400 PIN codes of up to 6 digits.
Each PIN code has its own associated call barring and
phone settings. When you use a PIN code, its settings
temporarily override those of the phone from which you are
dialling. Your System Manager will keep a record of the
valid PIN codes stored on your system.
Account Codes
A code of up to 12 digits which the system outputs to its
call log along with other call details. Codes entered are
checked against up to 400 stored on the system before
being accepted.
POT
(Plain Ordinary Phone) These are Alias two-wire
telephones. POT's include devices such as fax machines
and answerphones.
Area
Each extension and line on the system belongs to one of
up to 250 areas. They then follow the night service
timetable linked to that area.
R
A key which may also be marked RECALL or HOLD.
Call Log
Rotary Group
The system can log calls that match set criteria, e.g. length,
direction, line, extension. The log includes call details such
as number, account codes, time, etc.
The system starts with the first free member after the last
member rung. If unanswered, after a short time the system
tries the next free member and so on.
Camp on
Sequential Group
A function which leaves your phone set to ring a busy
extension or line as soon as it becomes free and stops you
receiving any other calls in the meantime.
The system tries the first free members, always starting
from the front of the group. If unanswered, after a short
time the system tries the next free member and continues
to shuttle between the first two free members.
Collective Group
The system rings all the free members at the same time.
Software Release
Longest Waiting
The release (or version/level) of software used by a system
determines what features are available to users and how
those features work.
The system tries the free members in order of how long
they have been free, starting with the longest free.
Manager Secretary Working
Speed Dials
A name for functions that help one user to make and
receive calls for transfer to another user.
Speed dials are used to store phone numbers (and
sometimes account codes). The number can then be
dialled by entering just the number of the speed dial store.
Offline
A term used to mean out of service/not working.
System Manager
Page
The person responsible for the set up and maintenance of
your phone system.
A one-way call which connects without ringing and uses the
speaker of the phone(s) called. Also known as a broadcast
call.
Tenancy
The system can be divided into several tenancies, each
containing different extensions and lines. Calls between
tenancies are not normally allowed. Each tenancy sub-
divides into areas.
Pickup Group
A group of phones within which you can pickup and answer
calls ringing at any of the other member extensions.
Page 22 - Glossary INDeX 11.0 Standard Telephone User's Guide
38DHB0002UKHD Issue 1 (10/05/2004)