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Page 12 - Answering Calls
Answering Calls
Answering Normal Calls
The phone gives a repeated double ring for external calls, a repeated single ring for
internal calls.
To answer the call:
1. Lift the handset.
2. To end the call, replace the handset.
Answer a Message
The system can store a callers number for you to make a return call (see page 10).
Some standard phones have a message lamp which the system can light when a
caller leaves such a message.
If your system has a Voice Manager attached, this can also leave its number as a
message when you have new voice mail waiting in your mailbox.
To answer a message waiting lamp:
1. Lift the handset and dial 1. The system rings the extension that left the
message.
To cancel a message waiting lamp
:
1. Lift the handset and dial 2. Replace the handset.
Answering Other Extensions - Call Pickup
You can pickup an incoming external call to any other extension regardless of
whether or not the other extension is in your group. In addition your phone can store
a pickup group number (see below). You can then pick up incoming external calls
ringing any phone in that group.
To pick up any ringing phone
:
1. Lift the handset and dial the extension number followed by 9.
2. Continue the call as normal.
To pick up ringing phones in a group
:
1. Lift the handset and press R# to pickup the longest ringing call.
2. Continue the call as normal.
To set the phone's pickup group
:
1. Lift the handset and immediately dial
0.
2. Broken dial tone: Dial 42 (pickup group).
3. Loud pip: Dial your passcode (see page 17).
You will hear either:-
• Continuous tone: Passcode wrong. Replace the handset.
• Three soft-tones: Pickup group set. Dial to cancel it.
• Single soft tone: No pickup group set.
Dial a group number and then dial #.
• Continuous tone: Invalid number, replace the handset.
• Broken dial tone: Number okay, replace the handset.
Page 12 - Answering Calls INDeX 11.0 Standard Telephone User's Guide
Answering Normal Calls 38DHB0002UKHD Issue 1 (10/05/2004)