Avaya INDeX 11.0 Telephone User Manual


 
Page 2 - Contents
Contents
Introduction...................................... 3
Using this Guide ......................................3
What Features Can I Use? ......................3
Further Help.............................................3
FT Mode Operation..................................3
Telephone Features......................... 4
Which Telephone Can You Use?.............4
Telephone Tones & Ringing ....................5
Night Service ...........................................5
Dialling Timeout .......................................5
Feature Passcode....................................5
Call Waiting..............................................5
Making Calls..................................... 6
Notes on Making Calls.............................6
Making External Calls ..............................6
Making Internal Calls ...............................6
Making a Page Call..................................7
Hotline Operation.....................................7
Speed Dials ...................................... 8
Using Speed Dials ...................................8
Storing Personal Speed Dials ..................8
PIN's & Account Codes................... 9
Forced Account Code Entry.....................9
Forced PIN Code Entry............................9
Roaming PINS .........................................9
Busy or Unanswered..................... 10
If Busy or Unanswered ..........................10
Leaving a Message................................10
Arrange a Callback ................................11
Camp On and Wait ................................11
Answering Calls............................. 12
Answering Normal Calls ........................ 12
Answer a Message ................................ 12
Answering Other Extensions - Call Pickup12
Transfer, Park & Hold Calls .......... 13
Using Transfer, Park & Hold .................. 13
Transferring Calls .................................. 13
Parking Calls ......................................... 14
Holding Calls ......................................... 14
Diverting Calls ............................... 15
Using Diverts ......................................... 15
Switching No Calls On/Off .....................15
Setting Up a Divert................................. 16
Switching a Divert On or Off ..................16
Other Features ............................... 17
Passcode...............................................17
Setting the Ringer Timeout .................... 17
Group..................................................... 18
Conference Calls ................................... 18
Personal Alarms .................................... 18
Voice Manager ............................... 19
Using Voice Manager ............................ 19
Customising Your Mailbox ..................... 19
Collecting Voice Messages.................... 20
Good Phone Usage........................ 21
General Phone Usage ........................... 21
Answering Calls..................................... 21
Making Calls .......................................... 21
Glossary ......................................... 22
Index ............................................... 23
Page 2 - Contents INDeX 11.0 Standard Telephone User's Guide
Using this Guide 38DHB0002UKHD Issue 1 (10/05/2004)